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Administration & operations
Operations assistant
You keep internal processes moving — orders, suppliers, documentation, reporting and the small coordination work that keeps a team unblocked.
- Beginner-friendly
- Some experience helps first
- Experience
- Some experience helps
- Education
- Certificate or diploma helps
- Portfolio
- Work samples help
- Communication
- Strong written English
- Technical difficulty
- Medium
- Typical preparation time
- 6–10 weeks of focused preparation
Common tasks
- Tracking orders, suppliers or service requests
- Maintaining internal documentation
- Producing weekly operational reports
- Coordinating between teams on recurring processes
Transferable skills you may already have
- Coordination
- Problem solving
- Record keeping
- Supplier communication
Remote-work skills this role needs
- Documentation
- Progress updates
- Task tracking
- Meeting preparation
Role-specific skills
- Process mapping
- Spreadsheet reporting
- Basic dashboards
- Inventory or order systems
Recommended tools
- Google Workspace
- Notion
- Asana or ClickUp
- Slack
- Excel
Suggested practice projects
- Map an end-to-end process from a business you know and identify three bottlenecks
- Build a weekly operations dashboard from sample data
Readiness checklist
- I can explain what this role does day to day
- I have practised with: Google Workspace, Notion, Asana or ClickUp
- I have at least one work sample I can share
- My CV uses the keywords for this role
- I have prepared answers to the interview questions below
Common job titles and search keywords
Operations assistantOperations coordinatorBusiness support assistantprocess improvementSOPreportingcoordinationvendor management
Likely interview questions
- Describe a process you improved and how you measured the improvement.
- How do you prioritise when three teams need something from you at once?
CV guidance
Show process ownership: what you ran, how often, and what changed because you ran it.
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