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Customer service & sales

Appointment setter

You contact prospects, qualify them briefly, and book meetings for a sales representative.

Beginner-friendly
Yes
Experience
None required
Education
No formal requirement
Portfolio
Not usually required
Communication
Strong spoken and written English
Technical difficulty
Low
Typical preparation time
3–6 weeks of focused preparation

Common tasks

  • Calling or messaging a prepared prospect list
  • Qualifying against simple criteria
  • Booking meetings into a sales calendar
  • Logging every contact in the CRM

Transferable skills you may already have

  • Sales
  • Persuasion
  • Resilience
  • Phone confidence

Remote-work skills this role needs

  • Call discipline
  • CRM logging
  • Daily activity reporting

Role-specific skills

  • Call scripts
  • Objection handling
  • Qualification frameworks
  • Dialler use

Recommended tools

  • HubSpot
  • Aircall or similar dialler
  • Google Calendar
  • LinkedIn

Suggested practice projects

  • Write and record a 60-second qualification script and objection responses
  • Build a 50-prospect list with a documented qualification rule

Readiness checklist

  • I can explain what this role does day to day
  • I have practised with: HubSpot, Aircall or similar dialler, Google Calendar
  • I have at least one work sample I can share
  • My CV uses the keywords for this role
  • I have prepared answers to the interview questions below

Common job titles and search keywords

Appointment setterSDRLead-generation assistantcold callingqualificationbooked meetingsCRMoutbound

Likely interview questions

  • How do you handle 'send me an email' as a brush-off?
  • How many dials would you expect to make in a day?

CV guidance

Show activity and conversion numbers: calls made, meetings booked, show-up rate.

Optimise my CV

We do not publish salary figures. Pay for remote roles varies by location, employer, experience, contract type, market demand and working arrangement. Research current ranges on the job posts you actually apply to. Results depend on experience, skills, market conditions, application quality, role availability, and individual effort. Remote Ready AI does not guarantee employment or income.